News

Customer service will become a thing of the past by 2020 after new data revealed that 85 per cent of customer engagement interactions will be managed without people. Talking at the Systems in the City Conference (SITCC) held at the London Stock Exchange, Microsoft's Richard Peers suggested that "automated intelligence" will overtake people allowing firms to "engage with customers in a natural way, conversationally and in context". Hmmm....  I wonder how many mobile phones have been destroyed because of automated call centres?...

Are you in the process of planning your retirement for that beautiful future you have always imagined?  Great! If your answer is yes. That’s a step in the right direction. However, a well planned  strategy from an informed perspective on how to protect your retirement savings should be incorporated into your retirement planning, considering the potential threats certain factors can pose to the security of your life savings. “There are specific strategies and approaches to financial management in retirement that...

Foundation calls for urgent review ahead of the launch of 'Beyond the Bars: The Welfare of Captive Animals in 2017', Westminster, 22nd March On the eve of a high-profile event at Westminster, international wildlife charity, the Born Free Foundation, has today sounded the alarm over the viability of current regulations for monitoring and inspecting the UK's more than 250 zoos. This comes on the back of a series of disturbing incidents in UK zoos which have included animals being killed, attacked or...

Malta will benefit more than any other financial centre in Europe from Brexit, according to an international asset management group. As Paris and Frankfurt battle over “Brefugees” more companies could actually choose to move to Malta's shores because it offers significantly fewer drawbacks than its European Union counterparts. Jeremy Leach, Chief Executive Officer at MPG, said: “Malta will be the biggest beneficiary following Brexit. After London, it should be the first choice for a financial firm to establish a branch or secondary office...

The day after Theresa May announced that she would trigger Article 50, on 29th March, inflation has leapt up. Due to increasing fuel and food costs inflation is now at the highest rate since Sept 2013. Economists had expected CPI inflation of 2.1% for February, so the extra increase is cause for concern across the nation. There are fears that inflation will continue to rise as the UK prepares to cut itself off from the other EU member states. The...

Let's all rejoice it is International Day of Happiness. Nothing like being told you to be happy, to make you, well, very annoyed. The World Happniess Report has been published to coincide with this momentous day. Why make is a Monday? Who is ever happy on a Monday. Theresa May, today, announced she will be trigger Article 50 on 29th, which will make Brexiteers very happy in UK but the rest of us pretty depressed to be fair. Well the...

This is the moment terrified forest workers "killed" a tiger by pinning it down with a digger - after the big cat mauled to death two people. Locals said the animal killed quarry worker Bhagwati Devi, 33, and her father-in-law Lakhpat when he tried to save her. Forest personnel sedated the tiger with tranquilisers, but when the big cat apparently took longer to fall asleep, they used a JCB to pin it down before deploying a net. Wildlife campaigners said...

Sometimes It Is Better to Get a B than A: The Truth Every Fresher Should Know You just received your paper from yesterday’s major examination, and you got an A. This, however, is not new to you. Most students aim for straight As in the hopes of being the top of their class or making their parents proud. Whatever is the reason behind this consistent success, students spend more time studying and less time enjoying the actual learning experience. Learning...

Millions of over 50s have suffered age ​discrimination at work, in shops and even in ​their local GP's surgery, the UK’s biggest-ever study into life after 50 has found. ​Since turning 50, almost four in ten people said they experienced some kind of age discrimination with 62 per cent of those believing they have lost out on a job because of it. One respondent, polled by over 50s insurance experts SunLife, was told by a recruitment agency it would be ‘difficult to place her’ due to her age, while another asked to be put​ on...