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DWP urged to explain huge Universal Credit change as 184,000 benefits stopped

The Department for Work and Pensions (DWP) has halted benefit payments for 184,000 individuals as part of the extensive transition from legacy benefits to Universal Credit.

According to a recent update from the DWP, 824,050 individuals in 540,070 households received migration notices between July 2022 and March 2024 across England, Wales, and Scotland. The vast majority (821,430) were tax credit claimants.

The transition to Universal Credit is replacing six legacy benefits, including Working Tax Credit, Child Tax Credit, Housing Benefit, income-related Employment and Support Allowance (ESA), Income Support, and income-based Jobseeker’s Allowance (JSA).”

Of the 824,050 individuals issued migration notices between July 2022 and March 2024, 400,940 (49 percent) have successfully transitioned to Universal Credit, with 60 percent of those households receiving transitional protection to maintain their payment levels. An additional 238,990 (29 percent) are still in the process of switching.

Meanwhile, 184,120 individuals (22 percent) have not transitioned and have had their legacy benefit claims closed, according to the DWP.

This drastic measure has sparked significant concern among experts, including Andy Wood, who has highlighted the potentially severe impacts.

“The termination of benefits for 184,000 claimants highlights the critical need for a more empathetic and supportive approach in the Universal Credit rollout.

“Many of these individuals are likely facing significant challenges, and the DWP must prioritise their well-being over meeting migration targets. The primary goal should be ensuring that no one is left without essential support.”

“The DWP’s ability to manage the migration of claimants from legacy benefits to Universal Credit is concerning, especially for those vulnerable. The loss of benefits for many individuals is unacceptable, and the DWP must provide comprehensive support to ensure a smooth transition.”

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